I’m a Customer
Questions about Moovon SpreadPay™, your payments or your SpreadPay account.
Routed to Mr. Moovon’s HelpDesk
Chat on WhatsApp
Mr. Moovon’s HelpDesk
Let’s Keep Mooving.
Whether you’re a customer, an insurance partner, a licensed and regulated financial institution, or you simply want to learn more about Moovon, we’ll help you reach the right team.
Contact Routes
How can we help you today?
Choose the description that fits you and we’ll point you straight to the right team.
I’m an Insurance Partner
Existing participating partner support and relationship enquiries.
Routed to Partner Support
Go to Partner SupportI Want to Become a Partner
Insurance companies, brokers, authorised agents and licensed and regulated financial institutions.
Routed to Moovon Partnerships
Email PartnershipsGeneral Enquiries
Corporate, media and any other enquiry for the Moovon team.
Routed to Contact Moovon
Send us a message
WhatsApp is our primary channel
Need help with SpreadPay?
Chat with Mr. Moovon’s HelpDesk for support with your SpreadPay journey, your account and your payments. Available during business hours.
Opens WhatsApp in a new tab. Please never share PINs, passwords or full card numbers with anyone.
Quick links
Routing
Who should I contact?
Some matters stay with your chosen insurer. Here is the quick guide.
| Your enquiry | Who to contact |
|---|---|
| SpreadPay account or payments | Moovon HelpDesk |
| Insurance policy or claim | Your participating insurer |
| Want to buy insurance | Choose a participating insurer |
| Want to partner with Moovon | Moovon Partnerships |
Scroll the table sideways to see both columns.
Policies and claims stay with your insurer. Moovon does not handle insurance claims. Policy and claim matters remain with the customer’s participating insurance company.
Moovon SpreadPay™ facilitates the premium-financing journey in partnership with licensed and regulated financial institutions. Insurance policies are provided and underwritten by participating insurance companies licensed by the National Insurance Commission of Ghana. Eligibility, product availability and applicable terms and conditions apply.
Direct Lines
Reach the Moovon team
Call, message or email us — whichever suits you best.
Contact information
Our customer HelpDesk and partnerships team are based in Accra, Ghana.
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Office
Accra Financial Centre, Independence Avenue, Accra, Ghana
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Support line 0308 047 949
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WhatsApp HelpDesk 059 329 3040 (opens in a new tab)
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Customer Service [email protected]
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Office & Partnerships [email protected]
For anything relating to your insurance policy or a claim, please contact your participating insurer directly.
Send us a message
Tell us who you are and what you need. We’ll route your message to the right team.